FAQ
HOW CAN WE HELP
Find answers to common questions about our services at Ocean Rhyme Phuket. Whether you’re looking to book an event, inquire about our menu, or learn more about dining experiences, we’re here to assist you every step of the way.
General Information & Getting Here
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1.1 How do I get to Ocean Rhyme?
Simply pin your destination to Thavorn Palm Beach Resort. Upon arrival, inform the security at the entrance that you’re dining at Ocean Rhyme. The restaurant is located within the hotel grounds.
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1.2 Is transportation to the venue included?
Transportation is not included, but we are happy to assist with recommendations for local transport services.
Reservations & Dining Experience
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2.1 Do I need to make a reservation in advance?
Reservations are highly recommended, especially for special setups or large groups.
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2.2 Do I need to pay a deposit to secure my reservation?
For regular dining, no deposit is required. However, for, private events, or large groups, a deposit may be requested.
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2.3 Can I pay for my reservation on the night of dinner?
Yes, for standard dining. However, special setups or group reservations may require advance payment.
Dining Options & Special Requests
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3.1 What are the opening times?
The opening times are as follows:
- Lunch: 11:00 a.m. – 05:00 p.m.
- Dinner: 06:00 p.m. – 10:30 p.m.
Menu & Dietary Requirements
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4.1 Is the restaurant Halal?
While we are not a certified Halal restaurant, we do offer Halal-friendly options upon request.
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4.2 Do you offer vegetarian options?
Yes, we have a variety of vegetarian and plant-based dishes available.
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4.3 Can I bring outside food and drinks?
Outside food and beverages are not permitted, except for special wines or premium liquors that are not available on our menu. A corkage fee may apply.
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4.4 Do you offer birthday cakes?
Yes, we offer a selection of birthday cakes. Prices apply, and a service charge may be included.
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4.5 Do you have a kids' menu?
Yes, we have a specially curated kids' menu featuring a variety of delicious options. Prices apply.
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4.6 Do you offer specials or happy hour promotions?
Yes, we have exclusive specials and happy hour promotions. Please check our menu for details.
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4.7 Do you accommodate dietary restrictions or allergies?
Absolutely! Please let our staff know if you have any dietary restrictions or allergies, and we will do our best to accommodate your needs.
Weather & Seating Arrangements
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5.1 Do you have an indoor air-conditioned room?
Yes, we offer a private room that can accommodate up to 70 guests, providing a warm and inviting atmosphere reminiscent of a colonial-style guest house.
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5.2 Is onsite parking available for guests?
Yes, we have a hotel parking lot with ample space for multiple vehicles.
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5.3 How do I choose the right restaurant for a small dinner party?
Consider your guests' preferences, preferred cuisine, the restaurant's ambiance, and its location for convenience.
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5.4 Do I need to make reservations for a small dinner party?
Yes, making reservations in advance is highly recommended, especially for small groups, to ensure availability and prompt service.
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5.5 Can I request a private dining area for a small dinner party?
Yes, please inform the restaurant in advance if you prefer a private dining area, and check if such accommodations are available.
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5.6 Can I bring a cake or decorations for a small dinner party?
Please check with the restaurant in advance regarding their policy on outside food and decorations to ensure a smooth experience.
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5.7 Can I request a customized menu or special dishes for my dinner party?
Yes, please discuss any special requests or dietary preferences with the restaurant in advance so they can accommodate your needs.
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5.8 Should I inform the restaurant if I’m celebrating a special occasion?
Yes, letting the restaurant know in advance allows them to offer any available celebratory services or special arrangements.
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5.9 What time should we arrive for a small dinner party?
Arriving a few minutes early ensures your table is ready and helps avoid delays for your group.
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5.10 How should I handle cancellations or guest list changes for a small dinner party?
About Cooking Class
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6.1 What can I expect from the Cooking Class?
Our Cooking Class offers an immersive experience where you'll learn how to prepare traditional Thai dishes under the guidance of our skilled chefs. You can choose from various menus representing different regions of Thailand.
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6.2 How do I book the Cooking Class?
To book your cooking class, simply choose your preferred package, select your date and time (available daily from 11:00 AM – 1:00 PM), and complete the booking process with our team.
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6.3 Can I participate in a private cooking class?
Yes, we offer private cooking classes for those who prefer a more personalized experience. These classes can be tailored to your interests and preferences.
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6.4 Do I need any prior cooking experience?
No prior experience is necessary! Our classes are designed for all skill levels, and our chefs will guide you step-by-step through the cooking process.
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6.5 Is the cooking class suitable for families?
Absolutely! Families with children are welcome to join our cooking classes. It’s a fun and educational experience for all ages.
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6.6 What’s included in the Cooking Class experience?
Our Cooking Class includes a VIP transport to and from a local market with our chef, all ingredients, a recipe book, and the chance to cook and dine on the dishes you prepare. You’ll also receive a certificate of completion!
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6.7 What happens if I have dietary restrictions?
We can accommodate most dietary restrictions, including vegetarian, gluten-free, and others. Please let us know in advance so we can prepare accordingly.
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6.8 Can I purchase the ingredients used in the class?
Yes, we’ll guide you on where to find the ingredients used in the class, and you may also purchase them at the local market during your visit.
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6.9 How long does the Cooking Class last?
The class typically lasts around 2-3 hours, depending on the menu and group size.
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6.10 Is the Cooking Class held indoors or outdoors?
Our Cooking Class is held in our state-of-the-art kitchen, but some parts of the experience, like the market visit, will take place outdoors.
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6.11 What if it rains on the day of my class?
If it rains, the market trip will still proceed as planned, as we provide umbrellas, and the rest of the class will be held indoors in a comfortable, fully-equipped kitchen.
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6.12 Can I bring a group for the Cooking Class?
Yes, we offer group bookings for up to 10 people. Please contact us in advance for larger groups to ensure availability.
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6.13 Is transportation included in the Cooking Class experience?
Yes, transportation to and from the market is included in the experience, as well as the ride back to the hotel.
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6.14 What is the price for the Cooking Class?
The price varies depending on the package you choose. Please contact us for detailed pricing and available packages.
About Chef Table
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7.1 What is the Chef's Table experience?
The Chef's Table is an exclusive dining experience where you can enjoy a personalized 8-course meal crafted by our executive chef, who will guide you through each dish, sharing stories about the ingredients and the inspiration behind them.
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7.2 How do I book the Chef's Table?
You can book the Chef's Table experience by selecting your preferred package, date, and time. We recommend booking at least 48 hours in advance to secure your reservation.
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7.3 What is included in the Chef's Table package?
The package includes a VIP market tour with the chef to select fresh ingredients, a personalized 8-course meal, drinks, and a framed photo of your experience.
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7.4 How many people can join the Chef's Table?
The Chef's Table is designed for two guests per booking, ensuring an intimate and personalized experience.
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7.5 What is the cost of the Chef's Table?
The Chef's Table experience is priced at 25,000 THB for two people. This includes all meals, drinks, the market tour, and additional services.
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7.6 Can I customize the menu?
While we offer a set menu with a choice of courses, we can accommodate dietary restrictions or preferences upon request. Please inform us in advance.
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7.7 Is transportation provided for the market tour?
Yes, we provide VIP transportation to and from the market with the chef, including beverages and snacks during the journey.
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7.8 How long does the Chef's Table experience last?
The entire experience lasts approximately 3-4 hours, including the market tour, meal preparation, and dining.
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7.9 What should I wear for the Chef's Table?
We recommend smart casual attire for the Chef's Table experience. Comfortable clothing is advisable as you may be moving around during the market tour.
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7.10 What is the surprise dessert?
The surprise dessert is a unique, handcrafted sweet treat designed by our chef to end your dining experience on a memorable note.
FACILITIES - COPORATE & PRIVATE EVENT
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8.1 Do I need to book in advance?
Yes, we recommend advance reservations, especially for corporate events, private functions, and peak dining hours.
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8.2 How can I make a reservation?
You can book through our website, phone, or email.
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8.3 Can I choose my event setup or seating?
Yes, based on availability, we can accommodate specific seating requests and event setups.
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8.4 Do you cater to large events?
Absolutely! We offer tailored arrangements for corporate gatherings, private parties, and beachfront celebrations.
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8.5 Is pre-payment required?
For special events, private functions, and peak seasons, a deposit may be required.
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8.6 Can I reserve the Chef’s Table experience?
Yes, our exclusive Chef’s Table Phuket experience is available for booking.
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8.7 What is your cancellation policy?
Cancellations should be made at least 24 hours in advance to avoid fees.
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8.8 Do you have wheelchair accessibility?
Yes, we provide facilities for individuals with disabilities, including elevators, ramps, and accessible restrooms.